Category: Monitoring

Hawke’s Bay Crime Increase
  • September 22, 2026

Hawke’s Bay Crime Increase Update: Please Stay Alert

Hawke’s Bay Crime Increase Update: Please Stay Alert Over the past two days, HSM has responded to several serious incidents affecting businesses, while further theft and property damage have been reported throughout our wider community. What we have seen: During the early hours of Saturday morning, two monitored businesses in Napier were broken into. One […]
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CCTV Monitoring and Guard Response
  • July 22, 2026

The Benefits of CCTV Monitoring: A Real Hawke’s Bay Success Story

CCTV Monitoring and Guard Response Protects Hawke’s Bay School Every business and school hopes an incident never happens on their property. But when it does, having the right security partner can make all the difference. Earlier this week, HSM’s CCTV monitoring and guard response helped protect a Hawke’s Bay school. Suspicious activity was identified before […]
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Alarm Monitoring Response
  • July 9, 2026

Supporting Businesses Before, During and After an Incident

Supporting Businesses Before, During and After an Incident Every business hopes they’ll never receive the phone call that their alarm has activated in the middle of the night. Unfortunately, for the team at Richard James Jeweller, that became a reality in the early hours of 29 June 2026 when their premises were targeted in an […]
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call answering service NZ team operating from A1 graded monitoring centre
  • March 3, 2026

Call Answering Service NZ Businesses Trust

Reliable Call Answering Service NZ Businesses Trust There is nothing worse than a missed call. Whether it is a new enquiry, an urgent issue, or an existing client needing support, every missed call costs your business a potential opportunity. What Is an Overflow Call Centre? Our overflow call centre supports your team when call volumes […]
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  • February 25, 2026

Who Responds When You Can’t?

Fire alarm monitoring is changing the way homes and businesses protect their properties. Most people think of smoke alarms as a loud warning device. They make noise. People respond. End of story. But what happens if no one is there to hear it? Whether it’s after hours at your workplace, while your business is closed […]
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Summer Security Tips
  • November 28, 2025

Burglaries Spike Over Summer – Here’s How HSM Keeps You Protected

Summer Security Tips Every summer, burglary rates climb across New Zealand. NZ Crime Data shows that January 2025 alone reached nearly 30,000 recorded incidents, making it a clear increase for break-ins nationwide. With more homes left unattended, businesses closing for the holidays, and large events drawing crowds, summer creates the perfect conditions for opportunistic crime. […]
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Does your site need an extra set of eyes
  • September 1, 2025

Could your site benefit from an extra set of eyes?

Happy Monday everyone! We’re back with Part 8 of our Tips of the Week series. Each week, we answer one of your most commonly asked questions. A question we hear often is: what’s the role of a static guard, and when would you use one? Static guards are useful in many situations. They provide extra […]
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Security Mobile App
  • April 26, 2019

Security Mobile App

Easily Interact directly with your Intelligent Security Systems via the HSM AlarmLINK Mobile App from anywhere in the world. Critical Panic Alarm Activation generated via AlarmLINK deliver a Geo Map Location of your Customer and Family Members directly to the HSM Monitoring Centre during Duress/ Emergency situation. View the current status of any smart device […]
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